Shipping Policy
Thank you for shopping with MelMar Creations.
This Shipping Policy explains how we process and deliver your orders.
Processing Time
Orders are typically processed within 2–5 business days after payment is received.
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Custom or made-to-order items may take longer — details will be shown on the product page.
You’ll receive an email confirmation once your order has been dispatched.
Shipping Methods & Rates
We ship using Royal Mail/ Evri (or another trusted courier for international shipments).
Shipping costs are calculated at checkout based on your order total or delivery location.
Shipping Policy
Delivery Times
Estimated Delivery (from dispatch)
Destination
UK 2–7 business days
USA 7–14 business days (via Royal Mail International Standard/Airmail)
Rest of the World 10–21 business days (via Royal Mail International Standard/Airmail)
Delivery times are estimates and may vary due to customs processing, holidays, or courier delays.
Lost or Damaged Packages
If your order is delayed, damaged, or missing, please contact us within 7 days of the expected delivery date:
📧 anna.dayaratne@gmail.com
We’ll help resolve it as quickly as possible.
Address Accuracy
Please ensure your shipping address is correct at checkout.
We cannot be responsible for packages delivered to incorrect addresses provided by the customer.
Questions
If you have any questions about your order or delivery, contact us anytime at:
📧 anna.dayaratne@gmail.com